To eliminate water damage, the affected area should be serviced immediately. Super Steamers is equipped to extract water from carpeting and hard floor surfaces with our truck-mount extraction system — pulling out the majority of standing water and applying deodorizer and mold retardants so further damage is prevented.
Super Steamers will extract small water flooding issues like washing machine overflows, bathtub overflows, dishwasher leaks, and sump pumps that fail to work during storms or heavy rain. We do not handle sewer problems, and we are not a full-service flood restoration company — but for the kind of water emergency that strikes a typical Canton-area home, we are usually the fastest call you can make.
There are a lot of variables when water sits on carpeting. If the carpet pad is wet as well, sometimes the carpeting will need to be separated from the pad, rolled up, and steam cleaned separately. Most often, carpeting should be thrown out if water has been sitting for a few days, because mold will start growing in the moist atmosphere underneath the carpet. If service cannot be scheduled immediately, try using dehumidifiers and shop vacs to eliminate as much of the standing water as possible while you wait for our truck mount to arrive.
Super Steamers’ truck-mount extraction will suck out the majority of the water in a single visit. The higher temperature of the truck-mount system also helps eliminate odor and prevent mold growth — something portable units and shop vacs simply cannot match. After extraction, we apply professional-grade deodorizer and mold retardants designed to prevent further problems from developing in the days after the spill.
Some rugs and room-sized carpets can be saved by drying them out and cleaning them up. However, if the flood water in your basement contained sewage, or if the carpet is already moldy, you will need to discard the rugs or carpet instead. After the floor coverings are dried and have been swept clean of debris, you should call Super Steamers for a deep, thorough steam cleaning with temperatures up to 230° F. Home carpet cleaners aren’t usually powerful enough to handle the job.
If your water problem was severe enough to start mold or cause major structural damage, please call your homeowners’ insurance first. It is generally recommended to replace carpeting that has been sitting wet for over three days. Super Steamers can extract the water and disinfect with mold-retardant product if you call us early. In some situations, the carpet will be extracted simply to help it weigh less for removal. Depending on the situation, we have extracted water from the pad or floor in preparation for new carpet installation.
Whenever Super Steamers can help, we would be glad to service the job. We will also be honest with you and recommend a full restoration company if the situation requires more than we can responsibly do.
Mold can begin growing within 24 to 48 hours of water exposure on carpet. Bacteria can multiply even faster. The longer water sits, the more likely it is that the carpet pad — and possibly the subfloor — will need to be replaced rather than dried. That’s why we treat water extraction as a priority service: when you call, we do everything we can to get a truck on the way the same day.
For a water emergency in Canton, Plymouth, Northville, Westland or Belleville, call our customer service line at 734-776-8434 as soon as the water is discovered. The faster we can get to your home, the better the outcome will be for your carpet, your subfloor and your indoor air quality.
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